1. Introduction

Royal Kissan Agro (“we”, “our”, or “us”) is committed to protecting the privacy of farmers, customers, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, and communication channels, including WhatsApp.

2. Information We Collect

We may collect the following information:

a. Personal Information

• • Name
  • Phone number
  • Email address
  • Location (city/state)

b. Communication Data

• • Messages sent via WhatsApp or contact forms
  • Inquiry details related to products or services

c. Technical Data

• • IP address
  • Device and browser information
  • Interaction timestamps

3. How We Use Your Information

We use your information to:

• Respond to product inquiries and provide quotations
• Offer customer support and technical guidance
• Share product updates, offers, or service-related communication
• Improve our services and customer experience
• Maintain internal business records

4. WhatsApp Communication

If you contact Royal Kissan Agro via WhatsApp:

• You consent to receive messages related to your inquiry or purchase
• We only send messages:
  • In response to your request, or
  • Through approved WhatsApp templates as per Meta policies

We do not send unsolicited or spam messages.

5. Data Sharing

We do not sell or rent your personal information.

We may share your data only with:

• Authorized service providers (CRM, hosting, support tools)
• Internal sales or support teams
• Legal authorities if required by law

6. Data Storage and Security

• Your data is stored securely on protected servers or trusted third-party platforms
• We implement reasonable technical and organizational safeguards
• Access is restricted to authorized personnel only

7. Data Retention

We retain your data only for as long as necessary to:

• Fulfill your inquiry or service request
• Comply with legal or business requirements

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data

9. Data Deletion Requests

You can request deletion of your personal data by contacting us:

📧 Email: info@royalkissanagro.com

We will process your request within 7 business days.

10. Cookies

Our website may use cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

11. Third-Party Services

Our services may integrate with third-party platforms such as WhatsApp (by Meta). Your interactions with these platforms are governed by their respective privacy policies.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: info@royalkissanagro.com
📞 Phone: +91-9090924000
🌐 Website: https://royalkissanagro.com